Public Cruises usually run in light rain and other moderate weather conditions, but we may cancel the cruise up to an hour before the start time in the event of severe or unsafe weather conditions. If we are forced to cancel the event, we will contact you and ticket-holders will be allowed to reschedule (subject to availability) or receive a full refund. If ticket-holders fail to check in at the ticket booth 10-minutes prior to departure, their tickets will be released to the general public without refund. If ticket-holders arrive after the departure time no refunds will be issued.
Private Events less than 30 days prior to your cruise your deposit is subject to be withheld with no refund issued. Private and Group events booked within 30 days of a cruise may require payment in full at the time of booking.